Working in a Multicultural World

A Guide to Developing Intercultural Competence

Table des matières

Preface
1. Working in a Multicultural World
2. Building Intercultural Competence Through Reflection
3. Situating Intercultural Interactions
4. Understanding Culture
5. Individual Differences
6. Situational Context
7. Managing Feelings
8. Communicating Across Cultures
9. Moving Forward

Appendix A: Cross-cultural studies
Appendix B: Comprehensive reflection assignment

La description

In Working in a Multicultural World, Nardon offers a comprehensive framework for understanding intercultural interactions and developing skills for successful intercultural situations. Numerous examples and exercises will enable employees and managers to embark on reflective processes that will springboard their intercultural competence.

Reviews

‘The book presents a unique, useful, and candid insight and guide to the issues that today’s management and labour are facing and will continue to face as the demands of the contemporary socioeconomic community require new competencies…. Highly recommended. ’

- S.R. Kahn